A KEIGHLEY care home has been told it requires improvement.
The Care Quality Commission (CQC) has just published its findings following an unannounced inspection of Parkfield House in May.
Inspectors found that although quality monitoring systems were in place at the home, in Thwaites Brow Road, the measures had not been effective in achieving required improvements.
A "robust" recruitment procedure was followed to ensure new staff were suitable to work with vulnerable people, and most employees were up to date with training on safe working practices.
But it was found that staff supervision was not regular or consistent and appraisals hadn't been completed this year.
Inspectors also reported that people's care plans and records needed improvement.
"Although staff generally responded to people's individual needs this was not always reflected in care records," said a CQC spokesman.
It was noted that some areas of the 17-bedroom premises would benefit from refurbishment.
At the time of the inspection, the home which provides nursing care for up to 24 people was being overseen by an interim manager.
The report states that staff had a good understanding of safeguarding and knew how to report any concerns about people's safety and welfare.
Overall, medicines were managed safely, although records didn't always show when creams and lotions were applied.
Residents' nutritional needs were met and there was a choice at every mealtime.
"People were offered a varied diet and were provided with sufficient drinks and snacks throughout the day," said the spokesman.
"Those with specific nutritional needs received support in line with their care plan."
A range of activities was offered for residents, who said they enjoyed them.
Systems were in place to ensure any complaints or concerns were dealt with.
The spokesman added: "People we spoke with had confidence in the service.
"We found there were systems to assess and monitor the quality of the service, which included feedback from people living in the home and their relatives."
The Keighley News contacted the home, but it declined to comment.
Continued here:
Keighley care home 'requires improvement' - Keighley News
